FAQ

FREQUENTLY ASKED QUESTIONS
Everything you need to know about the AURKADE Game Stick.

 

What comes in the box?
The Game Stick itself, two wireless controllers and a quick start guide. The game library is already installed, so there is nothing to add before you play.

Are both controllers really included?
Yes, two wireless controllers come in the box at no extra cost. Two player games work from the moment you set it up, with no second purchase and no waiting for a friend to bring their own.

What kind of games are on it?
A wide spread of classic 8-bit, 16-bit and arcade era titles. Platformers, racers, fighters, shooters, puzzlers and RPGs are all represented, including plenty of co-op and head to head games for two players.

Can I save my progress?
Yes. You can save part way through a game and pick it back up later, so a long title does not have to be finished in one sitting.

Can I add more games later?
Storage is expandable. Insert a card and the stick picks it up automatically alongside the built in library.


SETUP AND COMPATIBILITY

How does it connect to my TV?
The stick pushes directly into a spare HDMI port on your TV. There is no separate box to sit on a shelf and no cable running between the two. Switch your TV to that input and you are ready.

Will it work with my TV?
It works with any TV or monitor that has a free HDMI port, which covers almost every set made in the last fifteen years. If your TV only has older connections, it will not be compatible.

Do I need wifi or an account?
Neither. Everything runs offline. There is nothing to sign into, nothing to download and no updates interrupting you mid game.

Is it hard to set up?
No. Plug the stick into your TV, switch to that input, turn on the controllers and choose a game. Most people are playing inside a minute with no instructions needed.


SHIPPING AND RETURNS

Where do you ship and how fast?
We ship worldwide. Orders are processed within 1 to 2 business days, then take 5 to 12 business days to arrive depending on your location. A tracking number is emailed to you the moment your parcel is dispatched.

What is your return and guarantee policy?
Every order is covered by a 30 day money back guarantee. If it is not what you expected, contact us within 30 days of delivery and we will arrange a return and refund.